As reports of closing stores and struggling high streets flood the media, it’s easy to believe that retail is shrinking. To remain relevant and cut through the noise, traditional retailers must now transform their strategy to create frictionless experiences that meet changing customer needs and stand out from the competition.
Answering questions such as ‘Is loyalty dead?’ and ‘Can anyone ever overtake Amazon?’ this report combines exclusive content and expert insight from six industry leaders to explore the store of the future, demonstrating how to use new technologies to engage with customers and stay relevant in an Amazon world.
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